Terms & Conditions

1. Introduction

Welcome to Charvak IT Consulting Pvt Ltd ("Charvak," "we," "our," or "us"). These Terms & Conditions govern your use of our website charvakit.com and our products including Dokets VouchAI (dokets.com). By accessing or using our services, you agree to be bound by these terms.

2. Company Information

Charvak IT Consulting Pvt Ltd
A private limited company registered in Guntur, Andhra Pradesh, India
Website: www.charvakit.com
Product: Dokets VouchAI (www.dokets.com)
Email: hr@charvakit.com

3. Services Description

Charvak provides digital solutions including:

• Web Designing and Custom Application Development
• IT Staff Augmentation and Talent Acquisition
• AI-powered escrow services through Dokets VouchAI
• E-commerce solutions through Dokets Shop
• Resume building services through Dokets RB

Dokets VouchAI is an AI-powered escrow platform that facilitates secure transactions between buyers and sellers with a 1% transaction fee, supporting 34 languages and 13 currencies with WhatsApp integration.

4. Escrow Services (Dokets VouchAI)

4.1 Transaction Fee: A 1% fee is charged on all escrow transactions processed through Dokets VouchAI.

4.2 Payment Processing: All payments are processed through authorized payment gateways including Razorpay.

4.3 Fund Holding: Funds are held in a secure escrow account until transaction conditions are met.

4.4 Dispute Resolution: AI-powered dispute resolution system handles conflicts. If unresolved, manual review is conducted within 7 business days.

4.5 Release of Funds: Funds are released to the seller upon buyer confirmation or successful completion of transaction terms.

5. User Obligations

By using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account
• Not use our services for illegal activities
• Comply with all applicable laws and regulations
• Not engage in fraudulent transactions

6. Limitation of Liability

Charvak IT Consulting Pvt Ltd shall not be liable for:

• Indirect or consequential damages
• Loss of profits or business interruption
• Issues arising from third-party services
• Transactions between buyers and sellers

7. Intellectual Property

All content, trademarks, and intellectual property on charvakit.com and dokets.com are owned by Charvak IT Consulting Pvt Ltd.

8. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it carefully.

9. Termination

We reserve the right to terminate or suspend access to our services for violations of these terms.

10. Changes to Terms

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance.

11. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in India.

12. Contact

For questions about these terms, contact us at:
Email: hr@charvakit.com
Website: www.charvakit.com