Global Platform

Frequently asked questions

30 answers across the 4 audiences Charvak serves: individuals, employers, institutions, and technical teams.

For Individuals

Students, freshers, and professionals looking to prove their skills.

Do I need to sign up to try Charvak?
No. Most demos at /demo work without login. You can take a free Career Assessment at /ai-assessment without signing up. Login is only required to save results or claim a certificate.
Can I take an assessment in my target role?
Yes. Charvak supports 106 roles × 66 industries × 7 experience levels. Pick your target role (e.g., "Backend Engineer"), industry (e.g., "SaaS / B2B Software"), and level (e.g., "Mid-Level") — questions are calibrated to that specific combination.
What formats can I be assessed on?
Eight formats: MCQ, coding (Python, JS, Java, TypeScript), SQL (SQLite), short-answer, numeracy, situational judgment, behavioral (STAR), system design, debugging, case study. Coding assessments are tested against deterministic test cases, not AI opinions.
How much does a certificate cost?
Free for scores 85+. For scores 70-84, the certificate is 5 credits (~$1.99 USD or ₹199 INR). Below 70, you can retake the assessment for free in a different format. See full pricing →
Can I verify my certificate if I lose the link?
Yes. Every certificate has a public URL and a cryptographic hash. If you lose your link, log into your account and download the certificate again. Employers can verify independently at the public URL — no login required on their end.
Do certificates expire?
No. Every certificate is issued once and stays verifiable forever at the HMAC-hashed URL. There's no renewal fee, no annual cost, no expiration date.
What if I score below 70?
No certificate — but the assessment isn't wasted. You'll see a full skill-gap analysis showing exactly which topics you need to strengthen. Charvak recommends specific courses to fill those gaps, or designs a custom course for you. You can retake the assessment in 30 days for free.
How do I share my certificate with employers?
Every certificate has a public URL like charvakit.com/career-certification/CCERT-XXXX. Share it in LinkedIn posts, resumes, or emails — employers open it in 5 seconds, no login required. You can also download the PDF: see example →

For Employers

Hiring managers, recruiters, and staffing agencies.

How do I find verified candidates?
Two paths: (1) browse the public passport directory at /employer/dashboard — filter by tier, score, and integrity status; (2) run a JD through the AI screen agent to auto-generate a pipeline. Both feed into the recruiter dashboard at /recruiter/dashboard.
How does the code execution scoring work?
Every coding problem has 3 test cases (real stdin + expected stdout). Candidates submit code, Judge0 CE executes it against each test case, and the score is (passed cases / total cases) × 100. A score of 85 means 85% of test cases passed — not "AI gave them 85."
Can I verify a candidate's certificate independently?
Yes — no login required. Every cert has a public verify URL: charvakit.com/api/career-certification/verify/{hash}. Paste the hash, get back verified status + score + issued date. Try it with a real cert: see example →
What languages are supported?
4 coding languages: Python 3.11, JavaScript (Node.js), Java 17, TypeScript. Plus SQL (SQLite, honestly labeled approximate to PostgreSQL/MySQL). Each cert names the exact task classes tested — no vague "programming" category.
How does the AI screen agent work?
Automated 2-phase chat. Phase 1: 3 disqualification questions (years, salary range, work auth). Phase 2 (if qualified): 9 more questions capturing notice period, current CTC, expected CTC, and specific skills. Feeds into your pipeline automatically. Try it live →
Can I integrate with my ATS?
Greenhouse, Lever, and Workable integrations are on the roadmap (Q1 2027). Until then, candidates can be exported as CSV or PDF from the recruiter dashboard, then imported into any ATS. If your ATS is a blocker, reply to any email we send — we prioritize integration by active demand.
What are the pricing tiers?
Free: 5 verified candidates/month. Growth: $199/mo for 50 candidates, unlimited roles, and pipeline dashboard. Enterprise: custom — unlimited, ATS integration, SLA. Payments in USD, GBP, EUR, AED, SGD, AUD, JPY, INR. See full pricing →
What compliance coverages do you have?
6 jurisdictions: India DPDP, GDPR (EU), NYC Local Law 144 (US), EU AI Act, PIPL (China), PDPA (Singapore). Plus 4 data residency regions (SG default, US/EU/UK on request). SOC 2 Type II roadmap published (Q3 2027). See full compliance →

For Institutions

Universities, colleges, and coaching centers.

What's included in the free 4-week pilot?
Full portal access for 1 department (100-500 students). Includes: cohort readiness dashboard, per-student assessments, HMAC-verifiable certificates for qualified students, Dean-ready signed PDF (cohort score + dept heatmap + 3-month trend), engagement dashboards (streaks, leaderboards), and 1 week of dedicated onboarding support. No contract, no cost, no login required from your side.
How do I onboard a batch?
Send us the batch size + graduation year. We provision the portal in 24 hours. Students log in with their college email — zero friction. Attendance-linked completion trackers available. First assessments start Week 1.
What does the Dean-ready report contain?
Signed PDF with: cohort readiness score, department heatmap (which depts are weakest), 3-month trend (showing improvement), % of students certified, % of certificates viewed by employers, top 10 students with placement-ready status. Delivered Week 2 and Week 4. See sample →
How do certificates benefit my students?
Every qualified student gets an HMAC-verifiable certificate with real code execution proof. Employers verify the score in 5 seconds at a public URL — no phone calls, no PDFs, no "trust me." This is what makes your placement claims defensible to recruiters and audit-proof to the board.
Can I white-label the portal?
Co-branding available on Campus tier and above: institutional logo on certificates, custom landing page per institution, custom email sender ("from your CDC"), themed student dashboard. Full white-label rollout is Q2 2027.
What languages are supported for exams?
34 written languages (all Indian languages + major global) and 138 company exam patterns (TCS, Infosys, Wipro, Amazon, Google, etc.). The Career Assessment and Exam Prep modules both support these languages. Coding assessments are English-only (as in real interviews).
What's the pricing after the pilot?
Pilot (100-500 students): free, 4 weeks. Department (≤500): ₹49,999/yr. Campus (≤5,000): ₹1,99,999/yr. University (unlimited): ₹4,99,999/yr. Add-ons: SSO integration (₹1,00,000 one-time), custom branding (₹25,000/yr). Payments in INR, USD, GBP, EUR, AED.
How do I measure placement outcomes?
Two dashboards: (1) readiness dashboard — cohort score, engagement %, % certified; (2) outcome tracker — offers received, avg package, top recruiters. Both exportable as PDF for board reviews. Longitudinal tracking (1-year, 2-year) available for enterprise contracts.

General / Technical

For procurement teams, security reviewers, and engineers integrating with Charvak.

What compliance jurisdictions do you cover?
6 jurisdictions: India DPDP, GDPR (EU), NYC Local Law 144 (US), EU AI Act, PIPL (China), PDPA (Singapore). Full compliance page →
Where is my data stored?
Default: Singapore (Render SG) — lowest latency for India, GCC, SEA, APAC. Additional regions available on request: US-East (Virginia), EU-West (Frankfurt), UK (London). Multi-region self-serve rollout: Q3 2027. See data residency →
Is there an API?
Yes. Several public APIs: /api/passport/{handle}/verify (single candidate verification), /api/cas/verify-batch (bulk verification for universities), /api/jobs/unified (aggregated jobs feed), /api/career-certification/verify/{hash} (cert verification). All rate-limited, all documented on request.
What's your uptime?
SLA committed at 99.9% for Enterprise tier. Current measured uptime: 99.95% (last 90 days). Post-incident reports available on request. Backups: daily encrypted, 30-day retention, quarterly restore drills.
How do I contact support?
Email hr@charvakit.com — we respond within 2 business days for standard queries, same day for paying customers. Phone: +91 799 7871 701. For enterprise contracts, a dedicated CSM is assigned.
Can I request a custom feature?
Yes. Custom features prioritized by active demand. Reply with your specific requirement — we evaluate against roadmap quarterly. Custom integrations (ATS, LMS, SSO) available as add-ons on Enterprise tier.

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